Digital Transformation 2.0: Advanced Strategies for Tangible Outcomes

Premiered: November 15, 2022
Length: 45 minutes

Digital transformation is a challenge in any industry, but the challenges are compounded exponentially in banking. Success hinges on uniting a cultural ambition to affect real change with purposefully designed customer experiences and proactive data-driven customer engagement — all centered around achieving specific, targeted outcomes.

This session is perfect for banking providers that have already overcome many of the technological hurdles involved with digital transformation — those looking to accelerate the next phase of their journey by improving their ability to affect change faster, meet CX expectations, and achieve the desired outcomes.

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