One word sums up banking today: disruption. The speed and magnitude of change places enormous strains on financial institutions. To successfully navigate this increasingly unpredictable and stressful landscape, banking providers must develop new skills to become more resilient. Long-term survival now hinges on financial institutions’ ability to bounce back from unexpected challenges. This session will focus on the characteristics of both individual and organizational resilience, offering strategies that will create competitive advantages for your financial institution.
What You’ll Learn:
• How to overcome disruption when adaptability and accountability are intentionally built into their mindsets and cultures.
• How to stimulate organizational resilience by flattening organizational hierarchy, challenging internal biases, inspiring collaboration, and fostering team autonomy.
• The strategic cultural importance of empathy, active listening, and storytelling.
• Basic self-care like proper nutrition, ample sleep, hydration, and regular exercise can strengthen your body to adapt to stress and reduce the impact of emotions like anxiety or depression.