April 15-17, 2019
Caesars Hotel & Resort | Las Vegas
The Forum 2019 is hosted by The Financial Brand, one the world’s largest publications in the retail banking industry, with 2.0 million readers in 200+ countries.
The Financial Brand Forum is the world’s most elite conference on marketing, CX, data analytics and digital transformation for the banking industry. The event is built exclusively for senior-level executives working in the financial industry — specifically marketers at retail banks and credit unions based in North America. One in every 20 banking providers in the U.S. will attend the Forum 2019, and over two-thirds of attendees are VP-level or higher. More than 2,000+ people from 750+ of the most progressive and respected financial institutions on earth are projected to attend.
The Forum 2019 is specifically engineered to help financial institutions tackle the biggest challenges in retail banking, with dozens of strategy sessions and how-to presentations — three days jam-packed with the big ideas and actionable insights guaranteed to build both your brand and your bottom line. Learn from the best and brightest in retail banking, as they reveal the latest trends, new innovations and advanced techniques that are transforming the financial industry today.
Contact Info
The Financial Brand
3110 Judson Street – Suite 97
Gig Harbor, WA 98335
206.661.5070
Frequently Asked Questions
REGISTRATION INFO
How much does it cost to attend the Forum 2019?
For employees who work at financial institutions (e.g., retail banks and credit unions), the earlier you register the more you’ll save. Former attendees save even more — see below.
- Early Bird Special – $1390 (expires December 6th, 2018)
- Final Discount – $1625 (expires March 7th, 2019)
- Standard Pass – $1995 (after March 7th, 2019)
- Gold Pass – $2495 (after March 21st, 2019)
For vendors, suppliers, consultants and others, the registration fee is $2,495 (limited to the first 100 attendees in this category).
I've attended the Forum before. Is there a discount?
There are more generous discounts for bank and credit union employees who have attended The Financial Brand Forum in the past. To get your special alumni discount code, please send an email to our Attendee Concierge.
- Early Bird Alumni Discount – $1250 (expires December 6th, 2018)
- Final Alumni Discount – $1,490 (expires March 21st, 2019)
- Standard Pass – $1995 (after March 21st, 2019)
- Gold Pass – $2495 (after March 21st, 2019)
What is the difference between a Standard Pass and a Gold Pass?
The Standard Pass includes access to all keynotes, all breakout sessions, all demos, and the exhibit hall. Also includes three breakfasts, three lunches, three hosted networking receptions, and complimentary refreshments for three days.
The Gold Pass provides attendees with access to all Forum 2019 session videos, including keynote presentations, Forum X, Forum University and breakout sessions. This means you don’t have to worry about missing any sessions at the conference, and you can watch your favorites again when you get home.
Are there group discounts?
For banks and credit unions sending three attendees, the cost is $1250 per person. For groups with four attendees, the registration fee drops to $1175 each. For groups of five, it only costs $1100 each. And for groups of six or more, the registration fee is only $1025 — a savings of $1470 per person. Click here for more information on group rates.
Group rates are not available for vendors, suppliers, consultants and others.
Can I add attendees to my group after I've registered?
You can add another attendee to your group at any time. If you want to register yourself now and add attendees later, everyone in your group will automatically qualify for our special group rates.
I work for a league or association. What attendee category should I be in?
If you do not work for a bank or credit union, you must register in the “Other” category. The Financial Brand offers only 100 passes per year in the “Other” category, and these passes sell out quickly.
If your email is not name@abccreditunion.org or name@abcbank.com, please do not register in the “Bank” or “Credit Union” categories. Your registration may be cancelled.
I work with an ad agency/design firm and I'm coming with my bank/credit union client. What attendee category should I be in?
If you do not work for a bank or credit union, you must register in the “Other” category. The Financial Brand offers only 100 passes per year in the “Other” category, and these passes sell out quickly.
If your email is not name@abccreditunion.org or name@abcbank.com, please do not register in the “Bank” or “Credit Union” categories. Your registration may be cancelled.
Can I bring my spouse, partner, friend or traveling companion?
Registered attendees who work for banks and credit unions may bring their spouse, partner or friend for $395. This special pass allows your guest to join you for breakfast, lunch and cocktail receptions, but they will not be allowed to attend any sessions during the conference.
What is the Forum 2019 cancellation policy?
If you are unable to attend, you are welcome to send a substitute. Or if you cancel in writing by February 15, 2019, you can receive a full refund. After that date, there is a $500.00 fee, provided we receive a written cancellation notice from you prior to the conference date. Registrants who do not cancel in writing before the cancellation deadline or do not attend the conference are not eligible for a full refund of their registration fee. To cancel, please send an email to the Forum attendee care center.
Do you have a money-back guarantee?
Yes. If you don’t come away from The Financial Brand Forum with new ideas that will build both your brand and your bottom line, we will give you your money back — no questions asked.
Are complimentary registrations or scholarships available.
No, sorry. Unfortunately complimentary registrations and scholarships are not available.
Where can I find your IRS form W-9?
You can download the IRS W-9 form for The Financial Brand by clicking the button below.
When can I register for the Forum 2020?
Registration for the Forum 2020 will open on April 17th, 2019.
I am an international attendee. How can I get a letter for my embassy to request permission to attend?
Please send an email to our Attendee Concierge including the embassy name, address, and contact person the letter should be addressed to. Your letter will be processed in 24-28 hours.
ABOUT THE CONFERENCE
How many people will attend the Forum 2019?
We anticipate anywhere between 2,000 and 3,000 attendees at The Financial Brand Forum 2019, representing over 750+ of the most respected and progressive financial institutions on the planet. In fact, one in every 20 banking providers in the U.S. will be there.
Roughly two-thirds of attendees work directly for a retail financial institution, which means more time networking with peers.
Who should attend The Financial Brand Forum?
Any senior-level executives in the banking industry looking to fuel their institution’s growth, especially those with marketing responsibilities.
Over 63% of the attendees are VP-level or higher. The most common titles attendees hold include CEO, CMO, COO, EVP, VP and AVP.
Attendees divide evenly between banks and credit unions, with an average asset size of $20 billion and a median of $1.3 billion.
What type of financial institutions attend?
The Financial Brand Forum is built specifically for retail banking institutions. Attendees hail from banks and credit unions of all sizes, representing over 40 different countries around the world.
Many other financial services firms attends as well, including major investment firms and insurance providers.
The Financial Brand has been honored to welcome many of the biggest, most prestigious and most respected banks in the world to the Forum, including Wells Fargo, BBVA, RBC, Scotiabank, BMO, US Bank, PNC, CIBC, Capital One, TD Bank, AIB, Regions, KeyBank, Synchrony, Charles Schwab, Bank of the West, Discover, Navy Federal Credit Union, Banamex, First Republic, ATB Financial, BOK, East West Bank, Frost Bank, Umpqua, Susquehanna, Vancity, Associated Bank, IBERIABANK, UMB, Arvest Bank, Coast Capital Savings, FirstBank, BECU and many more.
Can I get continuing education credits attending the Forum?
No, unfortunately The Financial Brand Forum does not offer any continuing education credits.
How can I submit a speaking proposal?
Speaker proposals may be submitted through this page.
Please note: to be considered for a speaking slot, you must include a link to a video where we can see you speaking at an event in front of an audience. We also need to see a sample slide deck.
We typically book all breakout speakers 9-18 months in advance. By October, the entire agenda will be booked solid and no more speaking slots will be available.
HOTEL & TRAVEL
What do rooms at Caesars Palace cost?
We have reserved a limited number of rooms for attendees at Caesars at the special discounted rate of $199 per night (single/double occupancy).
The rack rate for rooms at Caesars during the Forum 2019 conference dates could run over $350.00, with an additional $30.00 “resort fee” (for guest amenities like internet access and fitness facilities). Your discounted attendee rate of $199 is all-inclusive — a savings of $150.00 per night!
Please note: You must book your room by March 21st, 2019 to secure the special attendee rate. We strongly encourage you to make your hotel reservations now. Space is limited, and these discounted rooms will sell out prior to the conference.
How do I make hotel reservations?
You should book your hotel room directly through our dedicated online reservations portal. You can book your room any time — 24 hours a day, seven days a week.
If you use travel sites like Expedia, Travelocity, Hotels.com, Kayak or Trivago, you will not receive the special room rate for Forum conference attendees.
Important: Do not book your hotel reservation with any third party company offering to make it on your behalf. Neither The Financial Brand nor Caesars will ever contact you via phone about making your reservations. If you do get a call from anyone claiming to be affiliated with The Financial Brand, Caesars or the Forum conference, please notify us at info@financialbrandforum.com.
What nights should I stay at Caesars Palace?
To get the most out of your Forum experience, we recommend you stay four nights:
- Sunday, April 14th
- Monday, April 15th
- Tuesday, April 16th
- Wednesday, April 17th
The conference has a full schedule from 8:00 am to 5:00 pm on both Monday the 15th and Tuesday the 16th. The conference wraps by 3:00 pm on Wednesday.
If you are trying to fly back to the east coast, we strongly recommend you stay at Caesars on Wednesday night. Some attendees try to leave the conference early on Wednesday; We don’t recommend this. Past attendees have told us they seriously regretted leaving early because they miss out on too much.
If you are flying to a destination on the west coast, you can stay for the final closing keynote and still probably find a flight out that will get you home at a decent hour.
Is there a “resort fee” at Caesars Palace?
Caesars typically charges guests a resort fee of $35.00 per day, but that fee is included in your special $199 room rate. This gets you unlimited high-speed wireless internet access, access to the resort’s cardio fitness center, as well as access to the hotel’s “Garden of the Gods” pools.
Can I extend my stay at Caesars?
You can stay any night between Monday, April 8th and Monday, April 22, 2016 for only $199 per night — perfect if you’d like to stay longer and squeeze in a little vacation time.
Can I stay at another hotel besides Caesars Palace?
There are plenty of hotels on the Las Vegas Strip, and you can stay at any one of them. However, staying at Caesars will help you maximize your experience at the Forum 2019 If you want more opportunities to network with your fellow attendees and less overall stress, you will definitely want to stay at Caesars.
Don’t waste time getting to and from the conference venue. Even if you just stay right next door or across the street from Caesars, it can still take over 15-20 minutes to walk back and forth. And you won’t have anywhere to drop your stuff, or do a quick refresh in your room.
Does my registration include hotel and/or travel costs?
No. Your registration fee includes all working materials, access to all sessions, a 2GB digital toolbox, food and beverages for three days, three cocktail receptions with open bar, and access to the Forum 2019 mobile app. Attendees should book their own hotel accommodations and flights. A discounted rate has been arranged at Caesars Palace. Please click here to book your room online.
PLANNING FOR THE EVENT
What is the conference schedule?
The conference officially kicks off Monday, April 15th at 9:00 am, but there will be a cocktail reception celebrating the grand opening of the Forum 2019 exhibit hall Sunday evening starting at 5:30 pm — don’t miss it!
The conference will wrap up with Barbara Corcoran’s closing keynote at 3:00 pm on Wednesday, April 17th.
Can I attend any session?
Yes. Everyone who attends The Financial Brand Forum can go to any session in the agenda. All registrants — including speakers, sponsors, exhibitors, and attendees from banks and credit unions — receive an all-access pass.
Please note: There are some private events (e.g., luncheons, dinners, parties) that are invitation-only. And those with a guest pass ($395) may only participate in food/beverage events — breakfast, lunch, refreshment breaks and receptions.
Will video recordings of the sessions be available?
We record all keynote presentations and breakout sessions. These are available for playback for attendees who purchased a Gold Pass prior to the conference.
Please note: Speaker restrictions or technical difficulties during the live event may prevent a very small percentage of presentations from being included in the final compilation of videos.
What is the appropriate attire for this conference?
Business casual. You aren’t expected to wear a suit, skirt or jacket — nothing formal, although some attendees do, and that’s okay. Typically, the only people who are dressed in suits are speakers, sponsors and exhibitors.
We do encourage you to bring a sweater, fleece top, or light jacket in case you get a little cold during one of the sessions.
How do I RSVP for private functions at the Forum 2019?
Sometime in March, attendees registered in the “Bank” and “Credit Union” categories will receive invitations from select sponsors for private functions including dinners, Lunch & Learn sessions, and off-site events. All invitations will come directly from the sponsor, and they are responsible for managing RSVPs.
Is there a mobile app for the conference?
Absolutely! The Forum 2019 mobile app will be available about two weeks before the conference kicks off. An email will with login details will be sent to all registered attendees around that time.
I have a food allergy or dietary restriction. Should I bring my own food?
The Financial Brand is usually able to accommodate the dietary needs for most attendees with allergies and/or various dietary restrictions. To make special dietary arrangements, please send an email to Amanda McCoy, VP/Events at The Financial Brand.
Will there be a private space available for nursing mothers?
Yes. To coordinate your arrangements, please send an email to Amanda McCoy, VP/Events at The Financial Brand.