Zappos Tour Experience
Take an exclusive, behind-the-scenes tour of this billion dollar online powerhouse — ranked by Fortune Magazine as one of the world’s “Best Companies to Work For”!
Zappos Tours are one of the most popular and top-rated events at The Financial Brand Forum!
The Zappos Tour Experience is a 90-minute guided journey through the legendary brand’s corporate headquarters — based in Las Vegas only 15 minutes from the conference.
Follow the story of Zappos.com and how they built their unique culture. Learn about the company’s team building and internal branding strategies while touring a campus complete with a ball pit, interactive history wall, and virtual reality customer service experience center.
This rare peek into the Zappos family culture shows what it takes to build, manage and consistently execute a world-class brand. Attendees will discover the “secret sauce” of culture-building from one of the best brands around.
What you’ll learn:
- How to apply Zappos level of passion and energy to your financial institution’s culture.
- How to develop core values that inspire and empower employees to deliver an unparalleled level of service.
- How to cultivate staff to be the critical piece in creating a “wow” brand.